As the director of channel and customer support for Vertex SMB, Diana’s current roles include providing support to Vertex SMB TaxCentral customers and partners, creating documentation for training purposes, and working closely with the development team on integrating new features and functions to TaxCentral. She comes to Vertex SMB with over 20 years of tax experience in numerous disciplines. An accomplished public speaker and author, Diana has developed numerous papers and presentations on the topic of taxation. She was published by the Journal of Accountancy and has been quoted numerous publications such as the Wall Street Journal and Kiplinger’s Personal Finance Magazine. Her primary tax disciplines are indirect taxes, such as sales and use, and industry expertise in telecommunications and leasing. Within those disciplines, Diana has developed further industry-recognized expertise in the areas of tax technology, jurisdiction identification, and local tax processing. Previously, she was a director of product development for SpeedTax and worked as a senior manager in the state & local tax (SALT) services group at Grant Thornton. Diana holds her B.S. in Information Sciences at Penn State Great Valley.

About Us: The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities.

The Trusted Leader in Tax Technology

We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.

Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.